How do I return an item?

Return Policy

Items can be returned within 15 days with our authorization. All returns require authorization from Wigslove. No returns will be accepted without prior authorization. Shipping charges will NOT be refunded, unless it is an error on our part. Customer is responsible for return shipping charges. It is in your best interest to insure all returns/exchanges. All returns will be charged a $10 or 15% handling fee, whichever is greater, unless it is an error on our part. Please e-mail "suzanne@wigslove.com" for return merchandise authorization (RMA) with following information.

 

Name : ________________________________

 

Address : ___________________________________

 

Tel. : _____________________________

 

e-mail : ___________________________

 

Order Date : _______________

 

Order No. (Invoice or Receipt #) : _____

 

Item Description & Color : ________________________________________

 

Qty. : _______

 

Price you paid for :  ________________

 

Reason :  ________________________________________________________________

________________________________________________________________________

 

Once we review the information you provided, we will send an e-mail for RMA number.

Return to the following address within 15 days of RMA number issued (if we don't receive your return merchandise in 15 days of issue RMA #, we will not responsible of any.) :

 

Wigslove Co.

11908 Centralia Rd. #202

Hawaiian Gardens, CA 90716

ATTN : RMA DEPT

RMA # : _____________

 

After we inspect the product you returned with RMA number, we will credit to your account or refund to your credit card. Thank you for using Wigslove.

 
Please contact customer service for more information on returning an item. Thank you.