PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Wigslove.com. The collective work includes works that are licensed to Wigslove.com. Copyright 2010, Wigslove.com ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Wigslove.com or purchasing Wigslove.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Wigslove.com or to purchase Wigslove.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Wigslove.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Wigslove.com used in the site are trademarks or registered trademarks of Wigslove.com.
Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Wigslove.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Wigslove.com does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Wigslove.com does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
Wigslove.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Wigslove.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Typographical Errors
In the event that a Wigslove.com product is mistakenly listed at an incorrect price, Wigslove.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Wigslove.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Wigslove.com shall issue a credit to your credit card account in the amount of the incorrect price.
Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wigslove.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Notice
Wigslove.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Wigslove.com.
Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Wigslove.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Wigslove.com products) must be commenced within one (1) year after the claim or cause of action arises. Wigslove.com's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Wigslove.com may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Wigslove.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Participation Disclaimer
Wigslove.com does not and cannot review all communications and materials posted to or created by users accessing the site, and are not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Wigslove.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Wigslove.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Wigslove.com in its sole discretion.
Indemnification
You agree to indemnify, defend, and hold harmless Wigslove.com, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Third-Party Links
In an attempt to provide increased value to our visitors, Wigslove.com may link to sites operated by third parties. However, even if the third party is affiliated with Wigslove.com, Wigslove.com has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Wigslove.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Wigslove.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Sales Tax
Wigslove.com located in California. Sales tax required for any order purchased in state of California. Tax will be charged according to California's tax rate.
Security
The Wigslove.com online store utilizes SSL (Secure Socket Layer) 128-bit encryption technology for all online transactions. Secure Sockets Layer (SSL), is a standard security protocol for creating an encrypted link between a web server and a browser. This secure link ensures that all data passed between the web server and browser remains private. When you reach a checkout screen requesting personal payment information, a padlock icon will appear in the status bar of your web browser and the 'http://' protocol indicator in the address bar, will change to 'https://' indicating that all information is now being encrypted and transferred over a secure connection.
Cardholder Verification Value (CVV)
The three-digit code, also known as the Cardholder Verification Value, or, CVV2, helps ensure that the physical card is in the cardholder's possession while shopping online or by phone, helping to prevent unauthorized or fraudulent use.
The 3-digit code is located on the back
Placing an Order
Ordering from Wigslove.com is easy. Simply navigate to a product's web page, choose the correct product from the drop down list and select the ADD TO CART button. Your shopping cart will be displayed after each item is added so that you can review your order. When you have finished adding items to your shopping cart, select the SECURE CHECK OUT button and complete checkout stages 1 (customer information), 2 (shipping and payment selection) and 3 (payment information).
After Placing an Order
After placing your order, an automated e-mail confirmation containing your order information, will be sent immediately to the e-mail address you entered in the billing information. Once your order and payment has been processed, Wigslove.com will send an e-mail confirmation and sales receipt to the e-mail address you entered in the billing information. When your order is shipped, a confirmation e-mail containing your order's tracing information will be sent to the e-mail address you entered in the shipping information (if different than your billing e-mail address).
Refused Shipments
All refused shipments will be subject to a 30% restocking fee and no credit will be given for shipping charges.
Order Cancellations
Cancelled orders that have not already been shipped are subject to a $5 service fee. Order cancellation cannot occur once the item or items have been shipped.
Price Changes
Wigslove.com will strive to keep prices on this website updated and accurate, but Wigslove.com still reserves the right to change prices at any time.
Shipping Information
All in-stock items are shipped via United Parcel Service (UPS). Shipping rates for your order are automatically added during the checkout process (once your shipping address has been determined). Rates are based on package weight and actual UPS shipping charges.
If the product ordered is in-stock, we make every attempt to ship your package within 24 hours of receiving your order. However, even though our online store remains open, we may not be open for business in our physical offices. We do not ship on Saturdays, Sundays or Holidays. Should your order be placed at one of these times, it will be shipped immediately upon our return.
Expedited Shipping Notice
Upgrading to Next Day Air does not mean you will get your order the next day. Once shipped, Next Day Air packages are guaranteed to arrive at the end of the next business day. Please note, however, that upgrading method of shipment to Next Day or 2nd Day Air does not change how long it takes us to assemble and ship your order. It only reduces the travel time after your order leaves our warehouse.
If you have any questions, please e-mail us, Monday ~ Friday.
Backordered Items
Occasionally, an item we sell is out-of stock and we need to re-order the item. These circumstances may delay the processing and shipping of your order. If we find an item on your order that is unavailable for shipment, we will contact you via e-mail to inform you that the item is out-of-stock. We apologize for such inconveniences and try diligently to prevent them from occurring. If you need more information about backordered items, please e-mail us or call us, Monday ~ Friday 8:00AM to 5:00PM PST.
Non-Returnable Merchandise
Due to manufacturer policies, Wigslove.com cannot accept returns on opened and used merchandise.
Return Policy
Items can be returned within 15 days with our authorization. All returns require authorization from Wigslove.com. No returns will be accepted without prior authorization. Shipping charges will NOT be refunded, unless it is an error on our part. Customer is responsible for return shipping charges. It is in your best interest to insure all returns/exchanges. All returns will be charged a $10 or 15% handling fee, whichever is greater, unless it is an error on our part. Please e-mail "suzanne@wigslove.com" for return merchandise authorization (RMA) with following information.
Name : ________________________________
Address : ___________________________________
Tel. : _____________________________
e-mail : ___________________________
Order Date : _______________
Order No. (Invoice or Receipt #) : _____
Item Description & Color : ________________________________________
Qty. : _______
Price you paid for : ________________
Reason : ________________________________________________________________
________________________________________________________________________
Once we review the information you provided, we will send an e-mail for RMA number.
Return to the following address within 15 days of RMA number issued (if we don't receive your return merchandise in 15 days of issue RMA #, we will not responsible of any.) :
Wigslove.com
11908 Centralia Rd. #202
Hawaiian Gardens, CA 90716
ATTN : RMA DEPT
RMA # : _____________
After we inspect the product you returned with RMA number, we will credit to your account or refund to your credit card. Thank you for using Wigslove.com.